Duong Nguyen
Helsinki | +358 40 5236 699 | me@duong-nguyen.com | linkedin.com/in/duong-nguyen-fi/
PROFESSIONAL WORK EXPERIENCE
Nokia Espoo, Finland
● DevOps Engineer May 2019 - Present
o Automated the pipeline for building, tesng and deployment of microservices to AWS and Openshi plaorms, which
reduced installaon me by 70%.
o Analyzed customer feedback to provide 5 operaon-improving recommendaons for the soware installaon and
upgrade procedures, which resulted in a 50% increase in client sasfacon, and an 11-day-reducon in installaon me.
o Developed automated configuraon scripts for mulple PAAS and CAAS plaorms, resulng in a 80% reducon in
preparaon me.
o Facilitate frequent customer deployment sessions to resolve obstacles, and maintain strong relaonships with customers.
o Worked closely with a team of soware architects to execute a successful migraon to the Openshi plaorm, leading to
the acquision of a $1M+ customer.
o Conducted an end-to-end revision of the soware deployment and delivery strategy and provided recommendaons to
opmize operaons’ performance, resulng in a 15% reducon in the soware package size.
o Received the 2023 Business Excellence Award for leadership and proacve involvement in a high-stake cloud engagement
with a large telecommunicaon client.
o Winner of the 2022 Nokia Cloud and Network Soluons Quality Award (out of 10 nominees) for strong performance in all
measurable employee metrics and acvely supporng other teams’ operaons.
Wärtsilä Vaasa, Finland
● RPA Developer January 2019 - May 2019
o Leveraged UiPath to automate repeve business-crical tasks, leading to a 60% reducon in manual effort and
successfully eliminated 100% of past errors.
o Implemented scripts to collect insights and generate a department-wise dashboard showcasing cost savings and
efficiencies achieved by RPAs, leading to a $100,000+ investment into the RPA team.
o Took the iniave to review funconal processes and established standards and guidelines for RPA task development
o Created training materials and facilitated training sessions for 20+ non-technical staff to perform RPA tasks in
compliance with standards and guidelines.
Elca Informaque Ho Chi Minh, Vietnam
● Test Automaon Intern June 2018 - August 2018
o Improved test coverage for a highly-distributed ckeng system with more than 860,000 users.
o Leveraged ELK stack to analyze errors and bugs.
o Integrated tesng framework with Jenkins CI/CD pipelines, contribung to a 40% decrease in manual effort of test
execuon procedures.
PROFESSIONAL SKILLS & CERTIFICATIONS
● 3+ Years Experience: Kubernetes, Docker, Helm, Git, Jenkins, Linux
● 1+ Year Experience: Java, AWS, Cassandra, MariaDB, Spring Boot, Openshi, Go
● Cerficaons: Cerfied Kubernetes Administrator, Linux Cerfied Administrator, AWS Cerfied Developer, Terraform Training
COMPETITION
Winner of Hackathon - Rebuild Vaasa, Finland
● Team Lead and Developer January 2018 - March 2018
o Led a team of four to successfully create a map-based dashboard to indicate the performance of a client company’s
machineries in each operaonal region.
o Developed a Rest API server using Spring Boot and MySQL, and deployed it on Heroku.
o Ulized Google Chart API to implement the map-based dashboard, and automated the deployment using Github and
Circle CI.
EDUCATION
Vaasa University of Applied Sciences Vaasa, Finland
● Bachelor of Engineering in Informaon Technology Graduated June 2020
Relevant coursework: Soware Project, Linux OS, Databases, Computer Networks, Java Server, Web Services
ADDITIONAL INFORMATION
● Addional Languages: Vietnamese (Nave)
● Compeve Sport: Gold Medal in Ho Chi Minh City’s Open Soccer Tournament
● Interests: Drums, History, Soccer, Traveling